FAQS
1. What type of clothing do you offer?
LamourLabel specializes in women’s fashion clothing, including everyday wear, stylish statement pieces, seasonal trends, and timeless essentials designed to help you feel confident and fashionable.
2. Do you offer international shipping?
Yes, we ship internationally!
We’re excited to bring our fashion collections to customers around the world.
3. How long does shipping take?
We process orders within 1–3 business days. Shipping typically takes 3–7 business days depending on your location. You’ll receive a tracking number as soon as your order ships.
4. How can I track my order?
Once your order is shipped, you will receive an email with tracking details. You can use this link to follow your package until it arrives.
5. What is your return policy?
We accept returns within 14 days of delivery for unworn, unwashed, and unused items with original tags. To start a return, please email us at info@lamourlabel.com with your order number and reason for return.
6. What payment methods do you accept?
We accept all major payment options, including:
Visa, MasterCard, American Express, Discover
PayPal
Shop Pay
Apple Pay
Google Pay
After pay (Buy now, pay later in 4 interest-free installments)
Your payment information is encrypted and secure at all times.
7. Can I exchange an item?
Yes, exchanges are accepted for size or color variations, as long as the item is in its original condition. Please contact us to arrange an exchange.
8. What should I do if I receive a damaged or incorrect item?
If you receive a defective or incorrect item, please contact us within 3 days of delivery at info@lamourlabel.com with a photo of the item and your order number. We’ll make it right as quickly as possible.
9. Can I cancel or change my order after placing it?
If your order hasn’t been processed yet, we can cancel or make changes. Please contact us as soon as possible at 326-764-2226 or email info@lamourlabel.com.
10. How do I contact customer service?
You can reach us anytime by email at info@lamourlabel.com or by phone at
326-764-2226 during business hours.
11. Where are you located?
LamourLabel is based in Santa Clarita, California. Our full address is:
19943 Franks Way, Santa Clarita California 91350, United States